Shipping policy

🚚 Order Processing Time
Every order is processed and shipped within 1-3 business days (excluding weekends and holidays). We work with trusted logistics partners to ensure your item is dispatched swiftly from our global network of warehouses.  

✈️ Shipping Options & Estimated Delivery Times  
- Free Standard Shipping: 14-30 business days (worldwide coverage via air and sea freight).  
- Express Shipping (Additional Fee): 7-15 business days.  
Note: Unforeseen delays due to customs or weather may occur. We proactively monitor all shipments and will keep you updated!  

🌍 International Shipping & Customs  
- We ship to 220+ countries worldwide.  
- Customs/Taxes: Per local laws, customers are responsible for any applicable customs fees or import taxes. We provide *accurate invoice values* to minimize potential additional charges.  
- We never falsify customs declarations—your trust is our priority.  

🔄 Returns & Exchanges  
- 30-Day Guarantee: If your item is damaged or not as described, contact us within 30 days for a full refund or replacement *at no extra cost* (including return shipping, if required).  
- Hassle-Free Process: Reach out via email or live chat, and we’ll handle everything—no complicated paperwork!  

📞 24/7 Customer Support 
- Availability: Live chat, phone, and email support (response within 6 hours).  
- Issue Resolution: For shipping delays or problems, we’ll immediately coordinate with our logistics partners and keep you informed at every step.  
- Full Transparency: Upon request, we’ll share packaging photos or relevant documentation.  

✨ Extra Policies for Your Peace of Mind: 
- Quality Assurance: All products are carefully selected to meet high standards of quality and reliability.  
- Automatic Updates: Receive email/SMS notifications for every shipping status change.  

💌 Closing Note:
We know waiting for a package can be exciting (and sometimes nerve-wracking), which is why our team works tirelessly to ensure a seamless, transparent experience. Have even a tiny question? We’re here to help!  

Thank you for choosing us—you’re why we do this!
🛍️